1. About these terms

These terms govern every order placed on this store between you and SHIFEIXUAN Technology Co., Ltd (trading as SFX Fasteners), registered in Foshan, Guangdong, China. By placing an order you accept them.

2. Trade accounts

Retail customers may order without registering. Wholesale prices are available only to approved trade accounts: you register with your company details, we verify them, and from then on the tier prices for your quantity breaks are shown when you are logged in. We may decline or withdraw a trade account, and trade pricing is not transferable.

3. Prices and currency

All prices are shown in US dollars and exclude import duties and taxes levied at destination. Tier discounts are calculated on the line quantity and are applied automatically in the cart. Prices for stock items are valid at the moment of ordering; quotations for non-standard parts are valid for 30 days.

4. Orders and acceptance

Your order is an offer to buy. A contract is formed when we send the order confirmation. If a product turns out to be unavailable we will tell you and refund that line in full.

5. Payment

We accept PayPal and cards processed through PayPal. Payment is taken when the order is placed. We do not see or store your card details.

6. Delivery

See the Shipping Policy for dispatch times, carriers and transit estimates. Risk passes to you on delivery to the address you supplied.

7. Returns

See the Returns & Refunds page.

8. Liability

Fasteners must be selected and installed by a competent person for the load case concerned. We are responsible for supplying goods that match the specification you ordered. We are not liable for indirect losses such as lost production or lost profit.

9. Governing law

These terms are governed by the laws of the People’s Republic of China. Disputes are handled by the competent court of Foshan, Guangdong.